picture of a frequently asked questions for the city of miami for A2Z Miami

Frequently Asked Questions

Do you use templates?

We use proven, custom-made, conversion optimized templates on our most affordable packages, but if you want a made-to-order website with more personality. It comes with all the extra goodies we have to offer!

Do I own everything on my website?

Yes. You own all the content on your website, and, should you choose to cancel your monthly subscription, you may request a copy of your data.

Who hosts the website?

We will host your website on our state-of-the-art, fully redundant, private and secure servers. All of our packages include a fully-managed hosting with 24/7 support.

Can I transfer my website to another host?

You may transfer your website to another host, but we cannot guarantee the compatibility of site features with your new web host. You will also lose exclusive features and services such as fast speed, 24/7 customer service, hacker protection, antivirus, and automated backups. Furthermore, our service contract will be terminated upon cancellation of your subscription.

Where are you located?

We will host your website on our state-of-the-art, fully redundant, private and secure servers. All of our packages include a fully-managed hosting with 24/7 support.

How can we communicate with you?

Most of the work we do happens on the web and in front of a computer. Therefore, we find it easy to communicate with our clients through telephone, email and our online ticketing system.

Can you optimize my website for search engines?

All the websites we design come pre-optimized and loaded with standard SEO features. These include: SEO keyword tags, SEO friendly page titles, website description meta tags, as well as an XML sitemap. We also offer advanced SEO packages that include professionally written content, blog posts, and back-links to improve the global visibility of your website.

What is the typical turnaround time?

Most of the work we do happens on the web and in front of a computer. Therefore, we find it easy to communicate with our clients through telephone, email and our online ticketing system.

Why is there a monthly fee?

Your website has to be hosted on a web server for it to be accessible to your customers and rest of the world. This is true for every website, including the sites you use every day such as Google and Facebook. The monthly fee we charge you goes toward paying for your share of the web server resources and services related to maintenance, upkeep and security of your website. Additionally, you get a host of complementary features including hacker protection, daily backups and 24/7 tech support. It is important to remember that regardless of who designs your website and where you get it hosted, there is always a monthly, quarterly or yearly fee for owning a website.

Do I need to provide content for my website?

Yes. You need to tell us a bit about your business so we can fill in the home page and any other add-on pages you order. Good content helps search engines deliver your website to the customers who are looking for you, and it also helps in converting visitors into buyers.

I don’t have content for my website, can you help?

Yes. We offer professional copy-writing services for start ups and businesses who are just starting out on the web. You may also benefit from professionally written copy if you’re overhauling an old website.